FAQ

How much is the transportation cost?

Shipping costs vary from product to product. Most goods are shipped free of charge. If the order incurs shipping costs, you will see shipping details in the description of each product.

Can I cancel my order?

If you have not paid for the purchased goods, you can cancel the order-just log in to your account and select "Cancel Order". You can also leave it alone. Your order will not be shipped in the unpaid state. If your payment has been completed, you will need to contact the seller to arrange a cancellation or return. Certain virtual services may not support returns.

Return policy for general stores?

If you are not satisfied with the product, you can return the product or exchange it within the specified return time. The returned item must remain in its original condition (with all labels) for a refund. Certain special products may not be eligible for return or exchange. Please read the store’s "return policy" carefully.